Privacy Policy

At Apex Pest Control (APC), we are committed to maintaining the accuracy, confidentiality, and security of your personal information.  While utilizing our website, you may provide APC with information about yourself.  The privacy policy describes personal information that APC may collect from or about you and how we use and whom we disclose this information.

It is APC’s policy to comply with the privacy legislation within each jurisdiction in which we operate.  Sometimes the privacy legislation and/or individual’s right to privacy are different from one jurisdiction to another.  The privacy policy covers only those activities that are subject to provisions of federal and state privacy laws, as applicable.  The privacy policy has a limited scope and application and the rights and obligations within this policy may not be available to all individuals or in all jurisdictions.

APC reserves the right to amend the privacy policy at any time and for any reason.  By utilizing the website, you accept the terms and conditions of this privacy policy.

What Information Do we Collect

APC collects information about visitors to the website in the following ways:

Information Provided Directly by You:

We may collect information that identifies you (personally identifiable information) when you interact with our website and voluntarily provide information.  Personally identifiable information is data that allows you to be identified as a particular person.  This information includes, but may not be limited to:

  • Your name
  • Your contact information (address, phone numbers, email address, etc.)
  • The nature of your pest problem or question
  • Any other information that you provide us through the website

Except as described in this privacy policy, APC does not collect personally identifiable information about you and does not collect such information without your consent.

Non-Personal Information We May Collect:

When visiting our website, certain non-personal information may be collected automatically.  This information includes, but is not limited to:

  • Your IP address
  • Geographical location
  • Date and time of visit
  • URL’s of websites and pages you visit before, during, and after you visit the APC website
  • Information about your device hardware and software
  • Landing pages and pages viewed

Information we may receive from third parties:

We may receive information about you from third parties.  For example, if you access the APC website through a third-party connection or log-in, for example, through Facebook, by “following,” “liking,” or in any other way linking your account to our website, that third party may pass certain information about your use of its service.  This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID) any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.  You should always review, and if necessary, adjust your privacy settings on third-party websites and services.

Cookies information:

When visiting our website, we may send one or more cookies to your computer that uniquely identifies your browser.  A cookie may also convey information to us about how you navigate the website (i.e., the pages you view, the links you click, and other actions you take on the site), and allow us or our business partners to track your usage of the site over time.  Cookies remain on your hard drive after you close your browser and may be used by your browser on subsequent visits to the site.  These can be removed by following your web browser’s directions.  A session cookie is temporary and disappears after you close your browser.  You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent.

Web Beacons:

When visiting the site, APC may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of the visitors to the site.  In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients.

Google Analytics:

APC uses Google Analytics to collect information about the use of the website in order to help us measure traffic and usage trends.  Google may use and share information collected about you in accordance to the Google Analytics Terms of Use and Google Privacy Policy.  The APC website may also utilize Google Display Advertising to aggregate additional information about visitors and their browsing experience.  We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.  You can prevent Google Analytics from recognizing you on return visits by disabling cookies or by opting out of Google Analytics.

Device identifiers:

When you access the website via a mobile device (including but not limited to smart-phones or tablets), APC may access, collect, monitor and/or remotely store one or more “device identifiers. Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device.  A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by APC or hosting providers.  A device identifier may convey information to us about how you navigate the website.  A device identifier may remain persistently on your device to help you log in faster and enhance your navigation.  In addition, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.  Location data may convey to us information about how you navigate the website

Commercial and Marketing Communications:

APC may use the information we collect or receive, such as your email address, to communicate directly with you.  We may send you emails containing newsletters, promotions, and special offers.  If you do not want to receive such email messages, you may not opt out of any communications by replying to the Email with the subject line “Unsubscribe.”

Use of Information We Collect

APC may use information obtained through cookies, log files, device identifiers, location data and clear gifs (web beacons) in a variety of ways including, but not limited to:

Non-Personal Information:

  • Improving the design and navigation of the website
  • Monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
  • Diagnose or fix technology problems
  • Assessing the interests and demands of our visitors
  • Serve advertisements

APC may share your non-personal data with third parties or permit third parties to place cookies, tags, web beacons, and other anonymous identifiers to collect additional Non-Personal Data when you browse the website

Personally Identifiable Information:

APC may use personally identifiable information collected in a variety of ways including, but not limited to:

  • Responding to emails and online requests
  • Arranging requested services by contacting you via phone, mail, or other means
  • Improving the design and navigation of the website
  • Delivering and processing surveys and newsletters
  • Delivering invoices and statements
  • Keeping you informed about events
  • Other advertising and communication purposes

APC will not share personally identifiable information with third parties except where: you have provided express consent to do so; APC in good faith determines it is necessary to provide information to third parties to arrange the service requested; disclosure is required by law or to protect the rights, property, or personal safety of APC personnel or members of the general public.

Transmission of Information

Information that is transmitted via email to APC or through the website is not secure and is done on a non-confidential basis.  If you choose to send information to APC over the internet, including by Email or contact form, you do so at your own risk.

Any transmission of information from the website, in part or in whole, and any other communication with APC through the website does not constitute or create attorney-client relationships between APC and any recipients nor is it intended to do so.

Questions and Concerns

 Please direct any questions or concerns regarding the privacy policy or the APC website to info@apexpestcontrol.net.